Our bags are all covered by a 90-day manufacturer's warranty from the date of receipt. Damaged bags caused by fire, sanitizer, neglect, and/or abuse of usage are not covered by our warranty. If purchase was made through a retailer or 3rd party websit
The first step is to reach out to our Support Team by emailing us at [email protected] with the subject line "Warranty Claim". To better assist you, please kindly provide us with the following:. All warranty claims must be filed through the place
Please reach out to us by sending an email to [email protected]. To best assist you, please include the following:. We will do our best to find a replacement for you so you can get back to loving your Pixie Mood bag!.