Pixie Mood logo
Pixie Mood logo

All articles

Warranty Policy

Warranty Policy, Lost & Stolen Items

Our bags are all covered by a 90-day manufacturer's warranty from the date of receipt. Damaged bags caused by fire, sanitizer, neglect, and/or abuse of usage are not covered by our warranty. If purchase was made through a retailer or 3rd party websit

How do I file a Warranty Claim?

The first step is to reach out to our Support Team by emailing us at [email protected] with the subject line "Warranty Claim". To better assist you, please kindly provide us with the following:. All warranty claims must be filed through the place