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Pixie Mood

<img src="https://uploads.gorgias.io/5k0Dw701l9xvoQAM/GC-Gif-d404ef5b-feb1-48e1-9cbd-9e910d3f6a01.gif" style="width: 403px;" class="fr-fic fr-dib">Give the gift of choice and send an E-Gift Card* directly to your recipient&#x2019;s inbox!&#xA0;Our E-Gift Cards are not physically shipped to you. After placing the order a redemption code will be emailed to you automatically. For help on redeeming your E-Gift Card please visit our Coupon Code instructions here.&#xA0;If you are having difficulty locating your E-Gift Card kindly reach out to our Support Team by clicking the Support icon on the bottom right side of the page or emailing us at support@pixiemood.com&#xA0; *Each gift card can only be used on the site of purchase.If you are shopping in Canada please purchase your E-gift card at <a href="http://www.pixiemood.ca">pixiemood.ca</a>If you are shopping in US/Internationally please purchase your E-gift card at <a href="//pixiemood.com">pixiemood.com</a>

Give the gift of choice and send an E-Gift Card* directly to your recipient’s inbox!. Our E-Gift Cards are not physically shipped to you. After placing the order a redemption code will be emailed to you automatically. For help on redeeming your E-Gif

What is an E-Gift Card?

How are you animal-friendly or cruelty-free?

How do I contact Pixie Mood?

The strap I purchased is not compatible with my bag, can I return it?

How do I change, edit or add items to my order?

What types of payment do you accept?

There is an item or promotional product missing from my order

The Pixie Mood product that caught my eye is currently out of stock, will it be restocked?

How do I cancel my order?

Can I get a price adjustment?

Order Inquiries

Where do you ship to?

When will my order arrive?

Is there an environmental impact from shipping?

Is the packaging used environmentally friendly?

Shipping

Where do you ship Internationally?

International Shipping & Duties

International Returns

International Orders

Orders

Return Policy

Return Steps

Returns

Recycled Vegan Leather

Cork

Nubuck (Vegan Suede)

Masks & Chains

General Care

Product Care

What does "Invalid Postal Code" mean?

My order says "Failed Payment", was my credit card charged?

Error Messages

Where do I enter my discount code?

I placed an order online and never received a confirmation email

Technical Support

Technical Support & Errors

Warranty Policy, Lost & Stolen Items

How do I file a Warranty Claim?

I lost the strap for my Pixie Mood bag. What should I do?

Warranty Policy

Our Story

Sustainability Initiatives

Our Brand

Hardware & Lining

RFID-Blocking Technology

Manufacturing

Our Products

Share-A-Sale

Wholesale

I'm an influencer who would like to collaborate with Pixie Mood

We are a brand who would like to collaborate with Pixie Mood

Partnerships

What is an E-Gift Card?Updated 2 years ago