There is an item or promotional product missing from my orderUpdated 2 years ago

If there is an item or promotional product missing from your order please reach out to us as soon as possible by clicking the Support icon at the bottom right of the page or email us at [email protected] 

Please include the following: 

• Your order number
• A picture of the packing slip that was included in your order

Kindly note we may complete your order in separate shipments to ensure your Pixie Mood products are delivered to you as quickly as possible. 

If this is the case our Support Team will provide the tracking information for each shipment.