Pixie Mood logo
Pixie Mood logo

All articles

Shipping

4 articles

Articles

Where do you ship to?

Our Canadian website offers domestic shipping anywhere in Canada. Our US website offers domestic shipping anywhere in US. International Shipping (Shipping outside Canada or USA) is temporarily suspended until further notice due to impacts related to

When will my order arrive?

We always do our very best to have orders delivered as quickly as possible! Tracking information will be emailed to you directly upon shipping of your order. On average orders are processed and packed by our team within 1-5 business days prior to shi

Is there an environmental impact from shipping?

On June 17, 2020, we started working with Terrapass to go Carbon Neutral and offset the carbon emissions that we have produced since day one in 2010, providing carbon offsetting shipments for all online orders at no additional cost to you. But, we kn

Is the packaging used environmentally friendly?

We have been using 100% biodegradable corn-based packaging since 2020 as a sustainable alternative to plastic. Any foam found in our packaging is EPE foam, a 100% recyclable material. This foam is used to package some of our products to protect them