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Pixie Mood

Discount codes may be entered in the order summary after selecting &quot;Proceed To Checkout&quot;.&#xA0;Simply enter the discount code you wish to apply while inputting your order information. Mobile View<img src="https://uploads.gorgias.io/5k0Dw701l9xvoQAM/Discount-Code.gif-eff3c888-7703-477c-adab-46313affc56d.gif" style="width: 300px;" class="fr-fic fr-dib">Desktop View <img src="https://uploads.gorgias.io/5k0Dw701l9xvoQAM/Discount-Code-7f4c5b05-7d73-4b2b-a51b-537980a35c66.jpg" style="width: 511px;" class="fr-fic fr-dib">

Discount codes may be entered in the order summary after selecting "Proceed To Checkout". Simply enter the discount code you wish to apply while inputting your order information. Mobile View. Desktop View

Where do I enter my discount code?

Technical Support & Errors

Technical Support

How are you animal-friendly or cruelty-free?

How do I contact Pixie Mood?

What is an E-Gift Card?

The strap I purchased is not compatible with my bag, can I return it?

How do I change, edit or add items to my order?

What types of payment do you accept?

There is an item or promotional product missing from my order

The Pixie Mood product that caught my eye is currently out of stock, will it be restocked?

How do I cancel my order?

Can I get a price adjustment?

Order Inquiries

Where do you ship to?

When will my order arrive?

Is there an environmental impact from shipping?

Is the packaging used environmentally friendly?

Shipping

Where do you ship Internationally?

International Shipping & Duties

International Returns

International Orders

Orders

Return Policy

Returns

Recycled Vegan Leather

Cork

Nubuck (Vegan Suede)

Masks & Chains

General Care

Product Care

What does "Invalid Postal Code" mean?

My order says "Failed Payment", was my credit card charged?

Error Messages

I placed an order online and never received a confirmation email

Warranty Policy, Lost & Stolen Items

How do I file a Warranty Claim?

I lost the strap for my Pixie Mood bag. What should I do?

Warranty Policy

Our Story

Sustainability Initiatives

Our Brand

Hardware & Lining

RFID-Blocking Technology

Manufacturing

Our Products

Share-A-Sale

Wholesale

I'm an influencer who would like to collaborate with Pixie Mood

We are a brand who would like to collaborate with Pixie Mood

Partnerships

Where do I enter my discount code?Updated 3 years ago